Your Tracking Number is different from your Order Number. Your tracking number is in the email we sent when we shipped your books.
If your package is late
About 99% of 'late' packages are found if you
1. Call your post office with your tracking number. If a package is bigger than your mailbox, it may be at your post office. Call and ask for it.
Your tracking number was in the email we sent when we shipped your order. Get post office phone numbers here:
USA post officesAustraliaCanadaUKNew Zealand FranceGermanyJapan
2. Ask everyone in your home. Often, someone takes in a package and forgets to tell you.
3. Ask your neighbor on each side of your home. Often, a neighbor accepts a package and forgets to tell you.
4. Wait 5 more days. Sometimes a package is just delayed. If a package is late, contact us at
Include your order number which was in the email we sent when we shipped your order.
Get your Tracking Number in the email we sent.
In the USA or Canada, call 1-800-GO-FedEx 1-800-463-3339